1. Introduction
At globalsolutionss.com, we strive to provide exceptional services. If you are not satisfied with your purchase, this Refund Policy outlines the process and conditions for requesting a refund.
2. Eligibility for Refunds
a. Service Delivery: Refunds are only applicable if services have not been delivered as agreed upon or if there has been a significant issue with the service provided.
b. Request Timeframe: Refund requests must be submitted within [30] days from the date of service delivery or purchase. Requests submitted after this period may not be eligible for a refund.
3. How to Request a Refund
To request a refund, please contact us at globalsolutionss.com with the following information:
- Your name
- Order or service reference number
- Reason for the refund request
- Any supporting documentation (e.g., proof of payment, service agreements)
4. Refund Process
a. Review: Upon receiving your refund request, we will review it to determine eligibility based on the criteria outlined above.
b. Processing Time: If your refund request is approved, the refund will be processed within [14] business days. The funds will be returned to the original payment method used at the time of purchase.
5. Non-Refundable Items
Certain services or products may be non-refundable, including but not limited to, digital downloads, custom-designed products, or services already rendered. These non-refundable items will be specified at the time of purchase.
6. Amendments
We reserve the right to amend this Refund Policy at any time. Changes will be posted on this page, and your continued use of our services signifies your acceptance of the updated policy.
7. Contact Us
For questions or concerns regarding our Refund Policy, please reach out to us at globalsolutionss.com